(For Whangarei CBD deliveries please see notes below)
Gift Delivery Charges
Standard delivery cost $ 8.99
Rural Delivery Plus $ 5.00 extra
Saturday Delivery where available $5.00 extra
We will quote for international delivery as the Post Office is just next door. We pass on all postage charges at cost price. Tracking is available on all overseas orders, please ask us and we will get you a quote. Our prices shown at checkout are a guide line only. If you are not happy with postage price we can refund in full.
We recommend tracking 21st keys - we can get you a quote for this.
Please note anything over $250.00 has to be sent via tracked post - this is a NZ Post requirement.
Customs Fees or Duties
Customs fees or duties issued by the destination country are payable by the recipient of the order. Any fees or duties are the responsibility of the recipient and cannot be reimbursed by Gifts on Rathbone/Gift Guru.
We will advise you if we need more than one courier ticket, normally we are able to box up several items together and save you money on delivery charges.
Insurance (at a cost of $15.00) is strongly recommended on all Jewellery purchases that are being posted.New Zealand Post will no longer pay out on any Jewellery claims that do not have insurance. Items sent without are at the buyers own risk. Please ask us for the best option.
Delivery Time Table Monday - Friday
Whangarei CBD/Whangarei Hospital
All orders received before 1.30 pm guaranteed same day delivery. Please note this is restricted to the central down town business area only and includes Whangarei Hospital.
Northland - generally 1 - 2 days
Rural Delivery - allow 2 - 3 days extra - this service is beyond our control so please order early if your recipient is on the rural delivery service.
Auckland - generally 1 - 2 days
North Island - generally 1 - 2 days
South Island - generally 2 - 4 days
Please note we cannot guarantee the exact time nor day of delivery. We will do our best to meet delivery times, please allow sufficient time for delivery - especially Rural orders.
We are unable to deliver by courier to post boxes. If you must send via Post Box we will get a quote for you from NZ Post.
It does assist couriers if you are able to provide your recipients phone number. Couriers require a signature on delivery so if your recipient is not home they will leave a card.
What our Happy Customers have to say about our delivery service -
Just want to say a big THANK YOU for your attention to my nieces 21st key which you sent to the UK for me it is amazing arrived well packed and i am really impressed. Her mum loves it and we are yet to give it to Kylie.
Thank you so much again,
Just received my Haka bear! He is hilarious, I love him. And what a delivery time! My compliments!
Aleida (All Blacks fan from The Netherlands ðŸ˜Š)
1 August 2019
Thank you so much for the update
Your service has been amazing, thank you for everything. I’ll be sure to use you again probably at Christmas as i wont see mum then either.
Have a great weekend
Ice Land 24th June 2019
I have purchased from Gifts On Rathbone on two occasions and both times I have found them to be extremely fast & efficient. They have a great personal service element to their business, unlike other online retailers and are happy to ‘go the extra mile’to provide exemplary customer service. An item I wished to buy was out of stock and they contacted me a few months later when stock was available to see if I still wanted to purchase it which I was thrilled about! I can’t recommend this business highly enough!! Buy with confidence!!
Hi Michelle, OMG I LOVE IT, as you said the wood is lovely, thank you so much for the hassle free service and the prompt shipping, I will surely be telling my friends and family all about the great choice I made when I called Gifts on Rathbone yesterday. Thank you again and have a super week.
Rachel September 2014
"Hi Michelle, yes, you can certainly let people know that it was good being able to contact a business where a person was willing to go out of their way to help. Being so far away from Whangarei over here in Perth our thoughts were to make sure our Father/Father in law would receive a basket of flowers and goodies and a card to brighten his day. It`s a worry when a family member undergoes surgery and is in hospital and even worse when you can`t just go to the hospital to be there to support them. People like you restore my faith in human nature. Thank you for delivering the basket and brightening up which was probably the worst day in my Father in laws life. That personal touch is what a business should be all about and money just can`t buy it. Thank you very much."
”Thank you so much!!!! Mum loved her present and said it was beautifully presented and she LOVED the lotions. Will be doing all my future shopping with you guys! Hope you can get the flower service as well, will keep my fingers crossed for you.
Can't tell you how much I appreciate your care and service.
We are having a heatwave in Sweden!”
All the best
"Thank you for your email, just wanted to let you know that I trawled through about a hundred websites in NZ to find something to send to my family for xmas and I kept coming back to your site (great packaging, value for money and easy to use website) - very impressed so far with my ordering experience. I work for a mail order company in the UK so it is always refreshing to find a great site in NZ! Hope you have a great Xmas!"